Office of the Independent Police Review Director

Complaint About the Police

Please note that the information on this form will be sent to the police chief or the OPP Commissioner, in care of their professional standards unit, or the police services board.

If you have questions about filling out this form or about the complaints process, visit our website at www.oiprd.on.ca or call us at: 1-877-411-4773 or 416-246-7071.

If you need accommodation under the AODA please call the number above or email OIPRD Accommodation

General Information
Your Details

The OIPRD does not accept anonymous complaints

e.g. Mr/Mrs/Ms
Given name
Family name
Date of birth*
e.g. name@website.ca
e.g. 655 Bay Street
e.g. Suite 502
e.g. Toronto
Select from the drop-down menu
e.g. M7A 2T4
e.g. 416-246-7071
e.g. 416-555-6666
Police Details
Select from the drop-down menu

If your complaint is about a specific officer(s), please give us any details you might have about the police officer(s)

Officer #1
Your Complaint Details

Where did the incident(s) that led to your complaint happen? If you do not know the address or street names please include landmarks etc.

When did the incident(s) happen? If there is more than one incident include each date.
If the incidents happened over a period of time, please indicate this in the drop-down menu and enter the date range when prompted.

What is your complaint about?

Describe in detail what specifically caused you to make a complaint. Consider the following:

  • What did the officer(s) do, say or did not do that has caused you to make this complaint?
  • Based on your complaint, what do you think the officer(s) should have done or said?
  • Describe any injury or damage as a result of what the officer(s) did or didn’t do.
  • If you are not the directly affected person, outline how you were affected (e.g. loss, damage, distress, and/or inconvenience).
  • Identify any evidence of the incident(s) you have (e.g. photo, audio, video, medical records).
  • If this happened to someone else and you are a witness to the incident, please include the name and contact information of the person this happened to (if known).

Complaints may be screened out if they are made more than six months after the incident. If the incident you are complaining about happened more than six months ago, please indicate if you are under the age of 16, if you are a person with a disability, if there is a criminal case in relation to this incident and/or if there is any other reason for your delay in making the complaint.

Additional Information

Please indicate if you need to be accommodated in the event of an interview
For more information about accommodation under the AODA please email OIPRD Accommodation or call 1-877-411-4773 or 416-246-7071

Declaration

I certify that the information provided is true. I understand the information on this form will be provided to the police chief or the OPP Commissioner in care of their professional standards unit or the police services board, and that this complaint may be investigated by the professionals standards unit of the service I am complaining about, with oversight by the OIPRD.

Freedom of Information and Protection of Privacy

The personal information that you have provided on this complaint form is collected by the OIPRD under the Police Services Act. The information will be used to investigate your complaint. As an agency of the government, the OIPRD must adhere to the Freedom of Information and Protection of Privacy Act (FIPPA). If you have any questions about privacy protection, please contact the Freedom of Information and Privacy Office at the Ministry of the Attorney General at 416-326-4300.

Personal Information Collection

Under the authority of the Anti-Racism Act, 2017 (ARA), the Office of the Independent Police Review Director (OIPRD) is authorized to collect personal information from members of the public who make a complaint to the OIPRD. Under the Ontario Regulation 267/18, the OIPRD is authorized to collect race-based data on: 1) Indigenous identity, 2) ethnic origin, 3) race, and 4) religion. This information will be used to satisfy the requirements of the ARA and corresponding regulations. The sole purpose of the collection of this personal information is for eliminating systemic racism and advancing racial equity.

The OIPRD will de-identify personal information collected under the ARA, and may use the de-identified information in support of the OIPRD’s powers under the Police Services Act, 1990 including sections 57 and 92. This de-identified information may also be used to meet the OIPRD’s mandate, for program development and to improve service delivery.

Answering these questions is completely voluntary. No program, service, or benefit will be withheld if you do not provide or refuse to provide the personal information requested. Your decision will not affect any service provided or decision made by the OIPRD. Personal information collected under the ARA will not be shared with police services or police services boards or any other entity, person or party, except as permitted or required under section 7(14) of the ARA.

You may also access and correct your personal information or withdraw your consent by contacting our office. As an agency of the government, the OIPRD adheres to the requirements of the ARA and the Freedom of Information and Protection of Privacy Act, 1990 (FIPPA).

For more information about this initiative please contact the OIPRD Inquiries and Intake Assistant, at oiprdcomplaints@ontario.ca or to 655 Bay Street, 10th floor, Toronto, Ontario M7A 2T4. Telephone 1-877-411-4773.


Do you identify as First Nations, Métis, and/or Inuit? If yes, select all that apply.


Ethnic origin refers to a person's ethnic or cultural origins. Ethnic groups have a common identity, heritage, ancestry, or historical past, often with identifiable cultural, linguistic, and/or religious characteristics.
(For example, Canadian, Chinese, East Indian, English, Italian, Filipino, Scottish, Irish, Anishinaabe, Ojibway, Mi'kmaq, Cree, Haudenosaunee, Métis, Inuit, Portuguese, German, Polish, Dutch, French, Jamaican, Pakistani, Iranian, Sri Lankan, Korean, Ukrainian, Lebanese, Guyanese, Somali, Colombian, Jewish, etc.)

What is your ethnic or cultural origin(s)?

In our society, people are often described by their race or racial background. For example, some people are considered ‘White,’ while others are considered ‘Black’ or ‘East Asian,’ or a combination such as ‘White’ and ‘South Asian’.

Which race category best describes you? Select all that apply.
Examples/descriptions
African, Afro-Caribbean descent / African-Canadian
Chinese, Korean, Japanese, Taiwanese descent
First Nations, Inuit, or Métis descent
Latin American or Hispanic descent
Arab, Persian, or West Asian descent, e.g., Afghani, Turk, Kurd
Indian Subcontinent descent, e.g., East Indian, Pakistani, Bangladeshi, Sri Lankan, Indo-Caribbean, etc.
Filipino, Vietnamese, Cambodian, Thai, Indonesian, other Southeast Asian descent
European descent

What is your religion and/or spiritual affiliation? Select all that apply.