Office of the Independent Police Review Director

Complaint About the Police

Please note that the information on this form will be sent to the police chief or the OPP Commissioner, in care of their professional standards unit, or the police services board.

If you have questions about filling out this form or about the complaints process, visit our website at or call us at: 1-877-411-4773 or 416-246-7071.

If you need accommodation under the AODA please call the number above or email OIPRD Accommodation

General Information
Your Details

The OIPRD does not accept anonymous complaints

e.g. Mr/Mrs/Ms
Given name
Family name
Date of birth*
e.g. 655 Bay Street
e.g. Suite 502
e.g. Toronto
Select from the drop-down menu
e.g. M7A 2T4
e.g. 416-246-7071
e.g. 416-555-6666
Police Details
Select from the drop-down menu

If your complaint is about a specific officer(s), please give us any details you might have about the police officer(s)

Officer #1
Your Complaint Details

Where did the incident(s) that led to your complaint happen? If you do not know the address or street names please include landmarks etc.

When did the incident(s) happen? If there is more than one incident include each date.
If the incidents happened over a period of time, please indicate this in the drop-down menu and enter the date range when prompted.

What is your complaint about?

Describe in detail what specifically caused you to make a complaint. Consider the following:

  • What did the officer(s) do, say or did not do that has caused you to make this complaint?
  • Based on your complaint, what do you think the officer(s) should have done or said?
  • Describe any injury or damage as a result of what the officer(s) did or didn’t do.
  • If you are not the directly affected person, outline how you became aware of the incident (e.g. witness, saw in media/social media) and how you were affected (e.g. loss, damage, distress, and/or inconvenience).
  • Identify any evidence of the incident(s) you have (e.g. photo, audio, video, medical records).
  • If this happened to someone else and you are a witness to the incident, please include the name and contact information of the person this happened to (if known).
  • Include any relevant occurrence/incident numbers if applicable.

Complaints may be screened out if they are made more than six months after the incident. If the incident you are complaining about happened more than six months ago, please indicate if you are under the age of 16, if you are a person with a disability, if there is a criminal case in relation to this incident and/or if there is any other reason for your delay in making the complaint.

Please do not use angular brackets < or >
Additional Information

Please indicate if you need to be accommodated in the event of an interview
For more information about accommodation under the AODA please email OIPRD Accommodation or call 1-877-411-4773 or 416-246-7071


I certify that the information provided is true. I understand the information on this form will be provided to the police chief or the OPP Commissioner in care of their professional standards unit or the police services board, and that this complaint may be investigated by the professionals standards unit of the service I am complaining about, with oversight by the OIPRD.

Freedom of Information and Protection of Privacy

The personal information that you have provided on this complaint form is collected by the OIPRD under the Police Services Act. The information will be used to investigate your complaint. As an agency of the government, the OIPRD must adhere to the Freedom of Information and Protection of Privacy Act (FIPPA). If you have any questions about privacy protection, please contact the Freedom of Information and Privacy Office at the Ministry of the Attorney General at 416-326-4300.

Personal Information Collection

The OIPRD is collecting complainants’ personal information under the Police Services Act (PSA) for program development and to improve service delivery. We are collecting this information in support of the OIPRD’s powers under the PSA, including sections 57 and 92. The information will be used to help ensure fair and equitable treatment in our services, programs and policies.

Answering these questions is completely voluntary. Whether you choose to answer these questions or not will not affect any service provided or decision made by the OIPRD. This personal information will be kept confidential. It will also not be shared with police chiefs, the OPP Commissioner, their professional standards units, police services or police services boards. For more information about this initiative, please contact the OIPRD Intake Assistant, 655 Bay Street, 10th Floor, Toronto ON, M7A 2T4. Telephone 1-877-411-4773 or email

Do you identify as First Nations, Métis, and/or Inuit? If yes, select all that apply.

In our society, people are often described by their race or racial background. For example, some people are considered “White” or “Black” or “East Asian,” etc.

Which race category best describes you? Select all that apply.
African, Afro-Caribbean, African-Canadian descent
Chinese, Korean, Japanese, Taiwanese descent
First Nations, Métis and/or Inuk/Inuit descent
Latin American, Hispanic descent
Arab, Persian, West Asian descent, e.g., Afghan, Egyptian, Iranian, Lebanese, Turkish, Kurdish, etc.
South Asian descent, e.g., East Indian, Pakistani, Bangladeshi, Sri Lankan, Indo-Caribbean, etc.
Filipino, Vietnamese, Cambodian, Thai, Indonesian and other Southeast Asian descent
European descent